Support / Help Desk Technician *pick your shift!*

Madison, WI

Posted: 07/19/2019 Employment Type: Contract Industry: Technical Support Job Number: 0000

What We’re About at Smart Solutions
Smart Solutions is the largest privately owned, local IT consulting firm in Madison, WI servicing the surrounding area for over 20 years! We are dedicated to cultivating quality, happy, and engaged people. At Smart Solutions, we can help you build your career, find a job to fit your lifestyle, and help develop your soft skills through our Plus Program. We appreciate our people and believe in building personal, transparent, and authentic relationships with both consultants and clients.

Your Role
Do you have a passion for IT and customer service? Are you looking for a new opportunity in Madison, WI? We are in search of a Support Desk Technician to provide support to a variety of customers by troubleshooting technical problems, supporting software/hardware issues and seeing through to resolution, and configuration, monitoring, and maintaining technical peripherals. This job might be the role for you if you’re able to ensure timely resolution and customer satisfaction. This opportunity requires someone with exceptional communication, documentation, and leadership skills.

If interested, please apply now! If you’re a match, one of our dedicated recruiters will be in touch. Is the position not exactly what you’re looking for? Send us your resume anyways at and we’ll help you find a job you’ll love! Psst! We also offer a generous referral bonus if you send a talented IT professional our way! See details on our website.

Our Smart Benefits for You

  • Medical, dental, and vision insurance
  • 401(k) Plan
  • FSA
  • PTO
  • Short- and Long-term Disability
  • Life Insurance
  • Employee-oriented company culture
  • Plus Program for developing soft skills
  • And More!

Smart Solutions, Inc. is an equal opportunity employer functioning under an Affirmative Action Plan. U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

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